Refund policy
Last updated: August 2, 2026
All Sales Are Final
Vendly sells digital, instant-access products, including vendor sourcing links, digital guides, and related digital content (collectively "Digital Products"). Because Digital Products are delivered electronically and can be accessed, copied, or used immediately upon delivery, all sales are final once a Digital Product has been delivered to the email address provided at checkout. We do not offer refunds, returns, exchanges, or credits for Digital Products after delivery, except as expressly stated in this policy.
By completing your purchase, you acknowledge and agree that:
You are purchasing access to vendor sourcing information and/or digital content, not a physical good, a guaranteed resale outcome, or an ongoing service. Delivery is considered complete once the applicable email containing your link, file, or access information has been sent to the email address you provided at checkout, whether or not you open, read, or use it. Vendor pricing, availability, and terms are controlled by third parties and can change after your purchase; such changes do not entitle you to a refund. Results from using any vendor link or guide, including resale success, are not guaranteed and depend on factors outside our control.
Exceptions
We want you to actually receive what you paid for. If you did not receive your order, or the link or file you received is genuinely broken, invalid, or does not match its listing, contact us within 7 days of purchase at ethanjohnson1312@icloud.com. We will investigate in good faith and, where verified, provide a working replacement. A refund will only be issued if we are unable to provide a working replacement.
Chargebacks and Payment Disputes
Filing a chargeback or payment dispute for a Digital Product that was delivered as described, without first contacting us to resolve the issue, is a breach of these terms. We retain delivery records, timestamps, and access logs for all orders and will contest unwarranted chargebacks with your card issuer or payment provider using this evidence. We reserve the right to refuse future orders from customers who file unwarranted disputes.
Contact
Questions about this policy can be sent to ethanjohnson1312@icloud.com.